Returns & Exchanges
Returns:
Customers can return or exchange an item up to 30 days from the date the items were delivered. Any product that is returned, must be in the same quality condition it was received in. (Unworn & Unwashed Condition) The buyer is responsible to pay for shipping costs for returning an item. Your refund will be credited immediately once we receive/process your returned items.
Please note: FINAL SALE items unable to be returned due to the large discount applied to each item.
Exchanges:
We offer Free Exchanges.
The fastest way to ensure you get the correct items you are wanting is to go to our website and make a new purchase for the item while it is still available in our shop. Once you make your purchase for the exchanged item, please e-mail us at support@addiejoycompany.com and let us know:
1.) Your order # from the items you are wanting to return.
2.) Your order # for the exchange.
We will assist you with further steps via e-mail.
If at any time you are concerned or have questions about your order you can e-mail Support@addiejoycompany.com and we will answer your e-mail within 24 hours Monday- Friday.
Returns can be shipped to:
Addie Joy Company
P.O. Box 512
Allendale, MI 49401