Returns & Exchanges
Returns:
Addie Joy Company strives to deliver the best quality goods to your family, while also making each item as cost effective as possible. If at anytime you are not 100% satisfied with your purchase we are here to help. The buyer can return or exchange an item up to 7 days from the date the items were delivered. Any product that is returned, must be in the same quality condition it was received in. (Unworn & Unwashed Condition) The buyer is responsible to pay for shipping costs for returning an item. Your refund will be credited immediately once we receive/process your returned items.
Exchanges:
The fastest way to ensure you get the correct items you are wanting is to go to our website and make a new purchase for the item while it is still available in our shop. Once you make your purchase for the exchanged item, please e-mail us at support@addiejoycompany.com and let us know
1.) Your order # from the items you are wanting to return.
2.) Your order # for the exchange.
We will assist you with further steps via e-mail.
If at any time you are concerned or have questions about your order you can e-mail Support@addiejoycompany.com and we will answer your e-mail within 24 hours Monday- Friday.
Returns/ Exchanges can be shipped to:
Addie Joy Company
P.O. Box 512
Allendale, MI 49401